.chat-container {
  --chat-primary-color: #008383;
  --chat-background-color: #ffffff;
  --chat-text-color: #000000;
  --chat-border-color: #e0e0e0;
  --chat-button-color: #008383;
  --chat-message-bubble: #f2f2f3;
  --chat-header-background: #008383;
  --chat-header-text: #ffffff;
  --chat-header-text-color: #ffffff;
  --chat-user-message-bg-color: #008383;
  --chat-user-message-text-color: #ffffff;
  --chat-timestamp-bg-color: #f5f5f5;
  --chat-timestamp-text-color: #666;
  --chat-timestamp-visible: block;
  --chat-typing-dot-color: #008383;

  position: fixed;
  bottom: 0;
  right: 20px;
  width: 350px;
  height: 470px;
  display: flex;
  background: var(--chat-background-color);
  border-radius: 8px 8px 0 0;
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);
  z-index: 1000;
  flex-direction: column;
  font-family: var(--font, Arial, sans-serif), "Twemoji Mozilla", "Apple Color Emoji",
  "Segoe UI Emoji", "Segoe UI Symbol", "Android Emoji", "Noto Color Emoji", "EmojiOne Color";
}

.chat-container * {
  box-sizing: border-box;
}

.chat-toggle {
  position: fixed;
  bottom: 20px;
  right: 20px;
  width: 60px;
  height: 60px;
  background: var(--chat-primary-color);
  border: none;
  border-radius: 50%;
  cursor: pointer;
  z-index: 1001;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);
  transition: transform 0.2s ease;
}

.chat-toggle img.chat-icon {
  width: 54px;
  height: 54px;
  border-radius: 50%;
  object-fit: cover;
}

.chat-toggle:hover {
  transform: scale(1.05);
}


.chat-container .chat-header {
  border-bottom: none !important;
  background: var(--chat-header-background);
  color: var(--chat-header-text-color);
  padding: 15px;
  border-radius: 8px 8px 0 0;
  align-items: center;
  gap: 10px;
}

.chat-container .chat-header-title {
  margin: 0;
  font-size: 18px;
  font-weight: 600;
  color: var(--chat-header-text-color);
}

.chat-container .rosie-chat-close {
  position: absolute;
  top: 5px;
  right: 10px;
  background: none;
  border: none;
  color: var(--chat-header-text-color);
  font-size: 32px;
  cursor: pointer;
  padding: 5px;
  line-height: 1;
}

.chat-container .chat-timestamp {
  border-top: none !important;
  border-bottom: none !important;
  background: var(--chat-timestamp-bg-color);
  padding: 8px 15px;
  font-size: 12px;
  color: var(--chat-timestamp-text-color);
  text-align: center;
  display: var(--chat-timestamp-visible);
}

.chat-container .chat-window {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.chat-container .message {
  display: flex;
  padding: 4px 6px;
  align-items: flex-start;
}

.chat-container .message.bot {
  align-items: flex-end;
}

.chat-container .message.user {
  flex-direction: row-reverse;
}

.chat-container .message.user .rosie-chat-text {
  background: var(--chat-user-message-bg-color);
  color: var(--chat-user-message-text-color);
  border-radius: 8px 8px 0 8px;
  max-width: 80%;
  margin-left: auto;
  padding: 1px 10px !important;
  font-size: 14px;
}

.chat-container .message.bot .rosie-chat-text {
  background: var(--chat-message-bubble);
  color: var(--chat-text-color);
  border-radius: 8px 8px 8px 0;
  max-width: 80%;
  margin-left: 0;
  padding: 1px 10px !important;
  font-size: 14px;
}

.chat-container .rosie-chat-text p,
.chat-container .rosie-chat-text ul,
.chat-container .rosie-chat-text li {
  margin: 2px 0 !important;
  padding: 0 !important;
}

.chat-container .bot-avatar {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  flex-shrink: 0;
  align-self: flex-end;
  margin-bottom: 2px;
}

.chat-container .starter-buttons {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 10px;
  margin-top: 10px;
}

.chat-container .starter-button {
  background: var(--chat-button-color);
  color: #fff;
  border: none;
  padding: 10px 15px;
  border-radius: 20px;
  cursor: pointer;
  font-size: 14px;
  text-align: right;
  display: inline-block;
  width: fit-content;
  flex-shrink: 0;
  transition: background-color 0.2s ease;
}

.chat-container .starter-button:hover {
  background: var(--chat-primary-color);
  opacity: 0.9;
}

.chat-container .typing-indicator {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 10px 15px;
}

.chat-container .dot {
  width: 8px;
  height: 8px;
  background: var(--chat-typing-dot-color, #008383);
  border-radius: 50%;
  animation: typing 1.4s infinite ease-in-out;
}

.chat-container .dot:nth-child(1) {
  opacity: 1;
}

.chat-container .dot:nth-child(2) {
  animation-delay: 0.2s;
  opacity: 0.75;
}

.chat-container .dot:nth-child(3) {
  animation-delay: 0.4s;
  opacity: 0.5;
}

@keyframes typing {
  0%, 60%, 100% {
    transform: translateY(0);
  }
  30% {
    transform: translateY(-10px);
  }
}

.chat-container .privacy-notice {
  padding: 10px 15px;
  font-size: 12px;
  color: #666;
  text-align: center;
  border-top: 1px solid var(--chat-border-color);
}

.chat-container .privacy-notice a {
  color: var(--chat-primary-color);
  text-decoration: none;
}

.chat-container .privacy-notice a:hover {
  text-decoration: underline;
}

.chat-container .input-container {
  padding: 15px;
  border-top: 1px solid var(--chat-border-color);
  display: flex;
  gap: 10px;
}

.chat-container .input-container input {
  flex: 1;
  padding: 10px 15px;
  border: 1px solid var(--chat-border-color);
  border-radius: 5px;
  outline: none;
  font-size: 14px;
}

.chat-container .input-container input:focus {
  border-color: var(--chat-primary-color);
}

.chat-container .input-container button {
  background: var(--chat-primary-color);
  color: #fff;
  border: none;
  padding: 10px 20px;
  border-radius: 8px;
  cursor: pointer;
  font-size: 14px;
  font-weight: 500;
}

.chat-container .input-container button:hover {
  background: var(--chat-button-color);
}

.chat-container.fade-in {
  animation: fadeIn 0.3s ease-out;
}

.chat-container.fade-out {
  animation: fadeOut 0.2s ease-in;
}

@keyframes fadeIn {
  from {
    opacity: 0;
    transform: translateY(20px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes fadeOut {
  from {
    opacity: 1;
    transform: translateY(0);
  }
  to {
    opacity: 0;
    transform: translateY(20px);
  }
}

.chat-container .salesforce-loading {
  padding: 10px;
  display: flex;
  justify-content: center;
  align-items: center;
}

.chat-container .loader-spinner {
  width: 20px;
  height: 20px;
  border: 3px solid #ddd;
  border-top-color: var(--chat-primary-color);
  border-radius: 50%;
  animation: spinSF 0.7s linear infinite;
}

@keyframes spinSF {
  to {
    transform: rotate(360deg);
  }
}